About the Role

Search & Selection UK is recruiting for compassionate, resilient and dedicated Complex Mental Health Support Workers to join a specialist service in West Hampstead, supporting young people aged 16+ with complex mental health needs.

This is an excellent opportunity for experienced Support Workers who are passionate about making a meaningful difference in young people’s lives, helping them overcome challenges, develop independence and build safer, more stable futures.

You will join a dedicated team providing trauma-informed, relationship-based support to young people who may have experienced significant adversity, trauma, disrupted relationships or complex emotional and behavioural challenges.

About the Service

The service provides specialist support for young people aged 16 and over with complex mental health and social care needs.

Working within a structured, nurturing and supportive environment, the service focuses on:

• Promoting emotional wellbeing and mental health stability.
• Supporting young people to develop practical independent living skills.
• Providing consistent, trauma-informed and person-centred support.
• Helping young people manage risks and develop safer behaviours.
• Encouraging positive relationships and community engagement.
• Preparing young people for greater independence and adulthood.

Key Responsibilities

As a Complex Mental Health Support Worker, your responsibilities will include:

• Providing direct, individualised support to young people with complex mental health needs.
• Building trusting, positive and professional relationships while maintaining appropriate boundaries.
• Supporting young people to manage their emotional wellbeing, develop coping strategies and overcome personal challenges.
• Promoting independence through practical support with daily living skills, routines and personal development.
• Encouraging engagement with education, training, employment and community activities.
• Supporting young people to access healthcare services and maintain appropriate health and wellbeing routines.
• Identifying, monitoring and responding appropriately to safeguarding concerns and potential risks.
• Supporting young people to reduce behaviours that may place themselves or others at risk.
• Implementing individual support plans and contributing to ongoing assessments and reviews.
• Working collaboratively with colleagues, healthcare professionals, social workers and other external agencies.
• Maintaining accurate, timely and professional records, including daily notes, incident reports and progress updates.
• Contributing to a safe, structured and supportive environment where young people feel respected, understood and valued.

About You

We are looking for individuals who are compassionate, emotionally resilient and committed to supporting young people with complex needs.

The ideal candidate will demonstrate:

• Experience supporting young people or individuals with mental health needs, trauma or complex behaviours.
• An understanding of safeguarding, risk management and professional boundaries.
• The ability to build positive relationships with young people who may find it difficult to trust others.
• A calm, patient and supportive approach when responding to challenging situations.
• Strong communication, teamwork and interpersonal skills.
• The ability to work proactively and independently while contributing to a wider support team.
• A commitment to trauma-informed, person-centred and relationship-based practice.
• Good organisational skills and the ability to maintain clear and accurate records.
• A genuine passion for improving outcomes for vulnerable young people.

Working Arrangements

• Salary: £27,800 – £30,000 per annum.
• Location: West Hampstead, London.
• Shift Options: Day and night contracts available.

Why Apply?

This is an opportunity to play a meaningful role in supporting young people with complex mental health needs during an important stage of their lives.

You will be part of a specialist service focused on emotional wellbeing, safeguarding, independence and long-term positive outcomes.

The role offers the opportunity to build meaningful professional relationships, support young people through challenging circumstances and help them develop the confidence and practical skills needed for adulthood.

Apply Today

If you are an experienced, compassionate and motivated Support Worker looking to make a genuine difference in the lives of young people with complex mental health needs, we would love to hear from you.

Apply today through Search & Selection UK to find out more about this opportunity in West Hampstead.